Healthcare Administration Specialist

6 days ago


Newcastle under Lyme, Staffordshire, United Kingdom Nuffield Health Full time

Job Summary:

We are seeking a highly skilled Medical Records Administrator to join our team at Nuffield Health North Staffs Hospital. As a Medical Records Administrator, you will play a critical role in ensuring the accuracy and integrity of patient records, while providing exceptional customer service to our patients and staff.

Key Responsibilities:

  • Deliver high-quality administration support to our clinical teams, ensuring that patient records are accurate, up-to-date, and compliant with regulatory requirements.
  • Provide exceptional customer service to patients, families, and staff, responding to queries and concerns in a timely and professional manner.
  • Prioritize a busy workload and manage competing demands to meet deadlines and deliver results.
  • Remain calm under pressure and maintain a professional demeanor in a fast-paced environment.

About Nuffield Health:

Nuffield Health is the UK's largest healthcare charity, providing high-quality healthcare services to patients across the country. Our mission is to deliver exceptional patient care, while promoting health and wellbeing through education and research.

What We Offer:

  • A competitive hourly rate of £12 per hour.
  • A flexible working arrangement as a bank employee, with the opportunity to work on an ad-hoc basis to suit the needs of the business and your availability.
  • A range of benefits including access to our pension scheme, discounted gym membership, and holiday entitlement in line with the Working Time Directive.

Requirements:

  • Strong administration skills with experience in medical records management.
  • Excellent communication skills with the ability to work effectively with patients, families, and staff.
  • Proficiency in Microsoft Office with the ability to learn new systems and technologies.
  • A commitment to providing exceptional customer service and maintaining a professional demeanor in a fast-paced environment.


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