Customer Service and Order Processing Specialist

1 week ago


Sutton in Ashfield, Nottinghamshire, United Kingdom Meridian Business Support Limited Full time

**Job Summary:**

Meridian Business Support Limited is seeking a highly skilled Sales and Administration Specialist to join our team. As a Sales and Administration Specialist, you will be responsible for providing exceptional customer service, preparing quotes, processing orders, and accurately interpreting customer requests.

**Key Responsibilities:**

  • Provide high-quality customer service to internal and external customers
  • Prepare quotes and process orders in a timely and accurate manner
  • Accurately interpret customer requests and communicate effectively
  • Effectively and accurately record data, feedback, and customer needs
  • Resolve customer issues and complaints in a professional and timely manner

**Requirements:**

  • Previous experience within a sales or customer service role, preferably in a fast-paced environment
  • Ability to problem-solve technical issues and think critically
  • Strong communication and organizational skills, with the ability to multi-task and prioritize
  • High degree of attention to detail and accuracy
  • Experience with SAP, First Degree, and BM touch is an advantage, but not essential

**What We Offer:**

  • A competitive basic salary of up to £28,500 per year, dependent on skills and experience
  • 25 days holiday, plus statutory holidays - normally 33 days in total each year
  • Free Healthcare plan for all employees
  • Enhanced Maternity and Paternity benefit
  • Free Life Assurance Plan of 3x your Annual Salary
  • Christmas shutdown
  • Option to join the Share Save Scheme at discounted rates, and share in our company success
  • Company Pension Plan
  • Employee discount on products
  • Discounts across many well-known online and high street retailers
  • A blend of training, including e-learning and on the job training to help your career development
  • Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice
  • Colleague Referral Programme; we pay you for successfully referring people to join our team


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