Complaints Resolution Specialist
1 week ago
We are seeking a highly skilled Complaints Resolution Officer to join our team at One Manchester. As a key member of our customer service team, you will be responsible for ensuring that our customers receive a positive complaints experience.
Key Responsibilities- Manage a high volume of complaint cases, ensuring that all issues are resolved efficiently and effectively.
- Act as a go-to expert for customers and colleagues, providing guidance and support on complaints resolution.
- Work closely with stakeholders at all levels to achieve the best outcomes for our customers.
- Develop and maintain a deep understanding of our customers' needs and preferences.
- Collaborate with colleagues to identify and implement process improvements.
- Proven experience in complaints resolution or a related field.
- Excellent customer service skills, with the ability to empathize with customers and provide tailored solutions.
- Strong communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.
- Ability to work in a fast-paced environment, managing competing priorities and deadlines.
- Proficiency in Microsoft Office programs.
We are a leading provider of social housing in Manchester, with a mission to provide good quality homes, great services, and real opportunities for our customers and communities. We are committed to delivering excellent customer service and are seeking a talented individual to join our team.
-
Complaints Resolution Specialist
1 week ago
Manchester, United Kingdom Venn Group Full timeJob SummaryVenn Group is seeking a highly skilled Complaints and Service Specialist to join our team. As a key member of our organization, you will be responsible for providing exceptional service to our clients and resolving complaints in a timely and professional manner.Key ResponsibilitiesComplaint Resolution: Provide advice and support to clients on how...
-
Complaints Resolution Specialist
2 days ago
Manchester, United Kingdom CarFinance 247 Full timeAbout the RoleAt Car Finance 247, we are seeking a highly skilled Complaints Resolution Specialist to join our Customer Care Team.As a key member of our team, you will be responsible for handling customer complaints in a professional and timely manner, ensuring that all issues are resolved to the customer's satisfaction.Key Responsibilities:Owning and...
-
Complaints Resolution Specialist
2 days ago
Manchester, United Kingdom CarFinance 247 Full timeAbout the RoleAt Car Finance 247, we are seeking a highly skilled Complaints Resolution Specialist to join our Customer Care Team.As a key member of our team, you will be responsible for handling customer complaints in a professional and timely manner, ensuring that all issues are resolved to the customer's satisfaction.Key Responsibilities:Owning and...
-
Complaints Resolution Specialist
7 days ago
Manchester, United Kingdom N Brown Full timeJob SummaryN Brown is seeking a skilled Complaints Resolution Specialist to join our Complaint Management team. As a key member of our team, you will be responsible for resolving customer complaints in a timely and professional manner.Key ResponsibilitiesInvestigate and resolve customer complaints in accordance with regulatory requirementsDevelop and...
-
Complaints Resolution Specialist
6 days ago
Manchester, United Kingdom N Brown Full timeJob SummaryN Brown is seeking a skilled Complaints Resolution Specialist to join our Complaint Management team. As a key member of our team, you will be responsible for resolving customer complaints in a timely and professional manner.Key ResponsibilitiesInvestigate and resolve customer complaints in accordance with regulatory requirementsDevelop and...
-
Complaints Resolution Specialist
2 days ago
Manchester, United Kingdom N Brown Full timeJob SummaryN Brown is seeking a skilled Complaints Resolution Specialist to join our Complaint Management team. As a key member of our team, you will be responsible for resolving customer complaints in a timely and professional manner.Key ResponsibilitiesInvestigate and resolve customer complaints in accordance with regulatory requirementsDevelop and...
-
Complaints Resolution Specialist
2 days ago
Manchester, United Kingdom N Brown Full timeJob SummaryN Brown is seeking a skilled Complaints Resolution Specialist to join our Complaint Management team. As a key member of our team, you will be responsible for resolving customer complaints in a timely and professional manner.Key ResponsibilitiesInvestigate and resolve customer complaints in accordance with regulatory requirementsDevelop and...
-
Complaints Resolution Specialist
2 days ago
Manchester, United Kingdom One Manchester Full timeAbout the RoleWe are seeking a highly skilled Complaints Resolution Officer to join our team at One Manchester. As a key member of our customer service team, you will play a vital role in ensuring our customers receive a positive experience when resolving complaints.Key ResponsibilitiesManage and resolve stage one complaints in a timely and efficient...
-
Complaints Resolution Specialist
2 days ago
Manchester, United Kingdom One Manchester Full timeAbout the RoleWe are seeking a highly skilled Complaints Resolution Officer to join our team at One Manchester. As a key member of our customer service team, you will play a vital role in ensuring our customers receive a positive experience when resolving complaints.Key ResponsibilitiesManage and resolve stage one complaints in a timely and efficient...
-
Complaints Resolution Specialist
4 days ago
Manchester, United Kingdom One Manchester Full timeAbout the RoleWe are seeking a highly skilled Complaints Resolution Officer to join our team at One Manchester. As a key member of our customer service team, you will play a vital role in ensuring that our customers receive a positive experience when resolving complaints.Key ResponsibilitiesManage and resolve stage one complaints in a timely and efficient...
-
Complaints Resolution Specialist
3 days ago
Manchester, United Kingdom One Manchester Full timeAbout the RoleWe are seeking a highly skilled Complaints Resolution Officer to join our team at One Manchester. As a key member of our customer service team, you will play a vital role in ensuring that our customers receive a positive experience when resolving complaints.Key ResponsibilitiesManage and resolve stage one complaints in a timely and efficient...
-
Complaints Resolution Specialist
2 weeks ago
Manchester, United Kingdom N Brown Full timeJob SummaryWe are seeking a highly skilled Complaints Resolution Specialist to join our team at N Brown. As a key member of our Complaint Management team, you will be responsible for resolving customer complaints in a timely and professional manner.Key ResponsibilitiesInvestigate and resolve customer complaints in accordance with regulatory requirements and...
-
Complaints Resolution Specialist
4 days ago
Manchester, United Kingdom Onemanchester Full timeComplaints Resolution OfficerJob Summary:We are seeking a highly skilled Complaints Resolution Officer to join our team at One Manchester. As a key member of our customer service team, you will be responsible for ensuring that our customers receive a positive complaints experience.Key Responsibilities:Resolve stage one complaints in a timely and efficient...
-
Complaints Resolution Specialist
4 days ago
Manchester, United Kingdom Onemanchester Full timeComplaints Resolution OfficerJob Summary:We are seeking a highly skilled Complaints Resolution Officer to join our team at One Manchester. As a key member of our customer service team, you will be responsible for ensuring that our customers receive a positive complaints experience.Key Responsibilities:Resolve stage one complaints in a timely and efficient...
-
Complaints Resolution Specialist
22 hours ago
Manchester, United Kingdom One Manchester Full timeAbout the RoleWe are seeking a skilled Complaints Resolution Officer to join our team at One Manchester. As a key member of our customer service team, you will play a vital role in ensuring our customers receive a positive complaints experience.Key ResponsibilitiesManage a high volume of stage one complaints and resolve them efficiently and effectively.Act...
-
Complaints Resolution Specialist
19 hours ago
Manchester, United Kingdom One Manchester Full timeAbout the RoleWe are seeking a skilled Complaints Resolution Officer to join our team at One Manchester. As a key member of our customer service team, you will play a vital role in ensuring our customers receive a positive complaints experience.Key ResponsibilitiesManage a high volume of stage one complaints and resolve them efficiently and effectively.Act...
-
Complaint Resolution Specialist, Clearpay
3 months ago
Manchester, United Kingdom Clearpay Full timeCompany Description It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...
-
Complaints Resolution Specialist
1 week ago
Manchester, United Kingdom Sellick Partnership Full timeJob Summary:Sellick Partnership is seeking a skilled Complaints Coordinator to join our team. As a Complaints Coordinator, you will play a crucial role in receiving and managing customer complaints, ensuring timely and effective resolution.Key Responsibilities:Investigate customer complaints and ensure timely updates on progressAcknowledge complaints within...
-
Complaints Resolution Specialist
3 days ago
Manchester, United Kingdom One Manchester Full timeAbout the RoleWe are seeking a highly skilled Complaints Resolution Officer to join our team at One Manchester. As a key member of our customer service team, you will be responsible for ensuring that our customers receive a positive experience when resolving complaints.Key Responsibilities:Manage a high volume of complaint cases, ensuring that all issues are...
-
Complaints Resolution Specialist
3 days ago
Manchester, United Kingdom One Manchester Full timeAbout the RoleWe are seeking a highly skilled Complaints Resolution Officer to join our team at One Manchester. As a key member of our customer service team, you will be responsible for ensuring that our customers receive a positive experience when resolving complaints.Key Responsibilities:Manage a high volume of complaint cases, ensuring that all issues are...