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Customer Relationship Specialist

2 months ago


Brighton, Brighton and Hove, United Kingdom 1-800 Water Damage Full time
About 1-800 Water Damage

1-800 Water Damage of Southeast Michigan is a restoration company specializing in insurance repair services. Our sister company, Pleasant Valley Building & Restoration, is a general contractor focused on rebuilding projects. We help homeowners and business owners recover from property losses due to water damage, fire & smoke damage, and mold damage.

Job Summary

We are seeking a highly motivated and empathetic individual to join our team as a Customer Relationship Specialist. This role involves building trust with customers, understanding their needs, and providing solutions to help them recover from property losses.

Key Responsibilities
  • Update our CRM system after each visit, ensuring accurate account data, including referral company information and employee contact details.
  • Develop strong relationships with customers, insurance agencies, and plumbing companies to promote our services.
  • Work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
Requirements
  • 5 years of sales experience, with previous route marketing experience preferred.
What We Offer
  • Competitive compensation based on experience.
  • A company vehicle for business use.
  • Paid vacation, holidays, and health insurance.
Why Join Our Team?

We offer a dynamic work environment, opportunities for growth and development, and a chance to make a positive impact on people's lives. If you are a self-driven individual with excellent communication skills and a passion for helping others, we encourage you to apply.