Administrative Assistant
2 weeks ago
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at South Tyneside and Sunderland NHS Foundation Trust. As an Administrative Assistant, you will play a vital role in supporting the clinical and secretarial teams in providing exceptional patient care.
Key Responsibilities- Provide clerical support to the Division of Medicine under the supervision of Chest Secretaries.
- Register attendances and update patient demographic details in the patient administration system.
- Comply with the Trust's vision, values, and behavioural compact.
- Provide typing support to the Division of Medicine under the supervision of the Chest Secretaries.
We are looking for a motivated and enthusiastic individual who possesses excellent communication skills, both written and verbal. The ideal candidate will have experience of audio typing, Microsoft Office, and be able to work effectively in a multi-disciplinary team.
- Attitude:
- Willing to work as part of a team.
- Positive, friendly, and co-operative.
- Motivated and enthusiastic.
- Good interpersonal skills.
- Flexible and adaptable to change duties and working hours in accordance with service needs.
- Team Player.
- Committed to delivering quality patient care.
- Knowledge & Skills:
- Experience of audio typing.
- Good communication skills.
- Knowledge of Microsoft Office.
- Demonstrate excellent organisational skills.
- Able to prioritise tasks.
- Effective interpersonal skills.
- Able to communicate messages and instructions accurately to colleagues, both verbally and in writing.
- Personal Qualities:
- Ability to work under pressure and be adaptable.
- Ability to be an effective team member across disciplines.
- Ability to plan and manage workload.
- Able to work effectively in a multi-disciplinary team.
- Able to use own initiative to resolve routine queries, in line with departmental procedures.
- Qualifications:
- RSAII Typing/Word Processing or minimum 2 years proven experience.
- Educated to GCSE Level 2 (Numeracy and Literacy) standard or equivalent.
- Experience of communicating with people at all levels both in person and in writing, by email and telephone.
- Experience:
- At least six months clerical experience in a busy office environment.
- Confident, persuasive, and able to communicate at all levels.
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