Technical Support Specialist

3 weeks ago

Cardiff, Cardiff, United Kingdom Airbus Full time
ABOUT THE ROLE

As a key member of our team, you will be involved in providing exceptional technical assistance within the aerospace sector. This position is crucial for ensuring the integrity and security of our systems and services.

SECURITY CLEARANCE:
This role requires UK Nationals only, as it involves working within sensitive areas of the UK Defence industry, necessitating security clearance to a UK Eyes Only SC level.

LOCATION:
This position is site-based, operating Monday to Friday in Newport, South Wales, with relocation support available.

EMPLOYMENT TYPE:
Full-time, part-time, or STEM returner opportunities are available.

BENEFITS
  • Financial Incentives: Enjoy a competitive salary, annual profit sharing, a contributory pension scheme, share options, and more.
  • Work-Life Balance: Benefit from a 37-hour work week, flexible working hours, and the possibility of additional time off.
  • Professional Growth: Access a personalized development plan, leadership training, and thousands of e-learning courses.
  • Health and Wellbeing: Take advantage of wellbeing initiatives, including mental health support and discounted health services.
  • Family Support: Receive enhanced parental leave benefits and life assurance.
  • Diversity and Inclusion: Participate in a supportive environment with various employee representative groups.

YOUR CONTRIBUTIONS
You will play a vital role in:
  • Supporting cryptographic products that safeguard sensitive national and commercial data.
  • Assisting users and maintaining equipment on classified networks.
  • Managing incidents throughout their lifecycle.
  • Troubleshooting and replicating issues in a System Reference Model.
  • Patching and testing systems to ensure operational integrity.

IDEAL CANDIDATE
Skills and Interests:
We are looking for individuals with a passion for technology, particularly in:
  • Networking
  • Windows Server
  • Virtualization
  • Cybersecurity
  • IT Support

Don't worry if you don't meet every requirement; we are committed to supporting your professional development.

SUPPORTIVE WORK ENVIRONMENT
We understand the importance of flexibility in the workplace. Please discuss your needs during the interview process, and we will strive to accommodate your requests.

Airbus is dedicated to fostering a diverse workforce and an inclusive environment. We welcome applications from all backgrounds and aim to create a workplace where everyone can thrive.

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