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Administrative Coordinator

2 months ago


Poole, Poole, United Kingdom Dorset Clinical Commissioning Group Full time

Comprehensive Job Overview

As a vital member of the healthcare team, you will play a crucial role in ensuring a welcoming environment for patients and visitors within the ward. Your responsibilities will include:

- Greeting patients and visitors with professionalism, addressing inquiries, and providing pertinent information with empathy, while directing them to qualified staff when necessary.

- Performing clerical and administrative tasks to support the ward's operations efficiently.

- Collaborating with team members and various departments to enhance the ward's functionality and service delivery.

- Coordinating the maintenance and repair of any malfunctioning equipment within the ward.

- Distributing mail to patients and managing incoming correspondence by sorting and directing it to the appropriate personnel for further action.

- Utilizing computer systems to input and retrieve general patient information accurately.

- Assisting with additional tasks as required to support the team and ward operations.

You will be responsible for managing your workload effectively to prioritize the needs of the service.

Candidate Profile

Required Qualifications

Essential Criteria

  • GCSE or equivalent in Numeracy and Literacy

Required Knowledge

Essential Criteria

  • Proficient in general computer operations
  • Understanding of data protection regulations and confidentiality principles

Required Technical Skills

Essential Criteria

  • Strong communication abilities, including telephone etiquette
  • Effective organizational skills
  • Competence in IT applications