Fragrance Department Supervisor
1 week ago
Job Summary:
We are seeking a highly motivated and experienced Fragrance Department Supervisor to join our team at Sephora. As a key member of our leadership team, you will be responsible for overseeing the Fragrance Department, leading a team of Beauty Advisors, and driving sales growth.
Key Responsibilities:
Team Leadership:
Lead, train, and mentor a team of Beauty Advisors to deliver exceptional customer service and meet sales targets.
Motivate and inspire the team to achieve sales goals, providing guidance and support as needed.
Sales and Customer Service:
Drive fragrance sales by actively engaging with customers, offering personalized recommendations, and demonstrating product knowledge.
Set and monitor individual and team sales goals, implementing strategies to achieve and exceed targets.
Product Knowledge & Visual Merchandising:
Stay up-to-date with the latest fragrance trends, brands, and product knowledge.
Train and educate team members on product features, benefits, and application techniques.
Collaborate with visual merchandising teams to create attractive and engaging displays that showcase fragrance products effectively.
Operational Efficiency:
Ensure compliance with Sephora's policies and procedures, including cash handling, inventory management, and loss prevention.
Oversee stock replenishment, inventory control, and maintenance of stock levels.
Team Development and Performance Management:
Conduct regular performance evaluations and provide ongoing coaching and feedback to team members.
Identify training needs and facilitate training sessions to enhance product knowledge and sales skills.
Assist in the recruitment, hiring, and onboarding of new team members.
Requirements:
Proven experience in a leadership role, preferably in the beauty or retail industry.
Passion for fragrances and a strong understanding of the beauty industry.
Excellent communication, interpersonal, and customer service skills.
Sales-driven mindset with a track record of meeting and exceeding targets.
Strong leadership abilities with the ability to motivate and inspire a team.
Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
Proficiency in using technology and point-of-sale systems.
Ability to work flexible hours, including evenings, weekends, and holidays, as required.
About Sephora:
Sephora is a leading beauty retailer that is passionate about empowering individuals to express their unique beauty. We are committed to creating an inclusive and diverse work environment that values creativity, innovation, and teamwork. As a member of our team, you will have the opportunity to learn and grow with a global company that is dedicated to reimagining the future of beauty.
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