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Skincare Department Manager
2 months ago
We are seeking a highly skilled and experienced Skincare Supervisor to lead our skincare department at Sephora. As a key member of our team, you will be responsible for driving sales, delivering exceptional customer service, and maintaining a high standard of operational excellence.
Key Responsibilities- Team Management: Lead and motivate a team of Beauty Advisors to achieve sales targets and deliver exceptional customer service.
- Sales & Customer Service: Drive sales by actively engaging with customers, understanding their skincare needs, and recommending suitable products.
- Product Management: Ensure proper merchandising and stock management within the skincare department, including regular inventory checks and restocking.
- Operational Excellence: Adhere to all company policies, procedures, and operational guidelines, ensuring compliance with health and safety regulations.
- Previous experience in a leadership role within the skincare or beauty industry.
- In-depth knowledge of skincare products, ingredients, brands, and industry trends.
- Excellent sales and customer service skills, with a proven track record of achieving targets.
- Strong communication and interpersonal skills, with the ability to engage and connect with customers and team members.
- Exceptional organizational and time management abilities.
- Proactive problem-solving skills and the ability to handle customer complaints or concerns effectively.
Sephora is a leading beauty retailer within the LVMH family, with a global presence and a commitment to innovation and excellence. We are united by a common goal - to reimagine the future of beauty. Join us in our mission to inspire and empower our customers, and to create a workplace that values diversity, inclusivity, and creativity.
