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Fragrance Department Supervisor

2 months ago

Dartford, Kent, United Kingdom Sephora Full time
About the Role

Sephora is seeking a skilled and experienced Supervisor to lead our Fragrance Department. As a key member of our team, you will be responsible for driving sales, providing exceptional customer service, and ensuring the successful operation of the fragrance section.

Key Responsibilities
  • Team Leadership: Lead, train, and mentor a team of Beauty Advisors, ensuring they deliver exceptional customer service and meet sales targets.
  • Sales and Customer Service: Drive fragrance sales by actively engaging with customers, offering personalized recommendations, and demonstrating product knowledge.
  • Product Knowledge & Visual Merchandising: Stay up-to-date with the latest fragrance trends, brands, and product knowledge, and train team members on product features and benefits.
  • Operational Efficiency: Ensure compliance with Sephora's policies and procedures, including cash handling, inventory management, and loss prevention.
Requirements
  • Proven experience in a leadership role, preferably in the beauty or retail industry.
  • Passion for fragrances and a strong understanding of the beauty industry.
  • Excellent communication, interpersonal, and customer service skills.
  • Sales-driven mindset with a track record of meeting and exceeding targets.
  • Strong leadership abilities with the ability to motivate and inspire a team.
About Sephora

Sephora is a leading beauty retailer within the LVMH family, with a global presence and a commitment to innovation and excellence. We are united by a common goal - to reimagine the future of beauty.

We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. Sephora is proud to be an equal opportunity workplace for all.