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Operations Director

2 months ago

Washington, Sunderland, United Kingdom Culina Group Full time
Job Title: Operations Manager

Reporting to the General Manager, the Operations Manager will be responsible for the management of the overall site operations and the achievement of operational KPI's in an efficient and professional way to meet Company budget expectations and growth projections.

Key Responsibilities:
  • Manage the control and performance of the Operation and colleagues to ensure continuity and efficiency in line with all legal requirements and within budget
  • Ensure the transport fleet and all assets are operated in a commercially viable way
  • Oversee the effective management of the Warehouse operation
  • Review daily KPI's along with forward planning and analysis of month to date and year to date to ensure the lowest cost with the required service levels at all times
  • Ensure site operations, practices and procedures are managed in line with the company's Health & Safety policy and other statutory compliance, including legal compliance
  • Work with key partners to implement robust H&S and damage reduction initiatives, as well as championing site SHEQ initiatives to assist in reducing both damage costs and incident levels
  • Manage fleet requirements to ensure appropriate mix of equipment to suit the needs of the operation and ensure fleet is managed to legal requirements
  • Manage driver headcount and shift patterns, reviewing periodically to ensure they meet the requirements of the operation.
  • Develop, implement and review a people recruitment, training and development plan to assist succession planning, ensuring talent identification and retention is optimised
  • Continuous review of operations to reduce operating costs, improve earnings per mile, driver cost per mile, mpg and maximise revenue and profit
  • Calculation of rates for new business requests in conjunction with General Manager and Business Development Team as appropriate
  • Ensure that an appropriate plan is in place to meet current legal requirements and any forthcoming changes in legislation
  • Manage a continuous improvement policy in areas of communication, reduction in damage costs and training to improve mpg and driving style
  • Oversee the tachograph infringements, ensuring W.T.D compliance and implement the disciplinary policy accordingly when appropriate in line with Company Policies
  • Lead Initiatives in terms of driver attraction, retention and return
  • Develop, implement and review a people recruitment, training and development plan to assist succession planning, ensuring talent identification and retention is optimised.
  • Oversee the fair and consistent application of a regular review/appraisal programme for team members at all levels
  • Maintain department discipline standards including conduct and performance using the Company disciplinary policy and procedures with the support of HR
  • Oversee the effective application of the Company absence policyRequirements:
    • Transport and Warehouse experience in FMCG environment
    • Previous experience of managing, motivating and leading a team
    • Valid CPC is essential
    • Understanding of warehouse and transport planning systems
    • Principles and methods of FMCG industry, including the relative costs, charges and benefits
    • Customer & Supplier Relationship Management experience
    • Commercial and change management experience
    • Comprehensive knowledge of major retailer, supply chain requirements
    • Consolidation and loading operations in FMCG Industry
    • Knowledge of Continuous improvement
    • The ability to work efficiently and accurately under pressure
    • Effectively prioritise work load in order to meet set deadlines
    • Good IT skills including Microsoft office packages
    Benefits:
    • Annual Leave – Competitive holiday entitlement of 25 days plus the bank holidays.
    • Company Bonus – We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme
    • Private Medical Cover – This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa
    • Pension scheme – we want colleagues to enjoy a comfortable retirements so we offer a great contribution of 4.5% employee and 8% employer
    • Life Assurance - 3x your annual salary
    • Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
    • Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses
    • Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
    • Everyday discounts