Operations Director

2 weeks ago

Washington, Sunderland, United Kingdom Culina Group Full time

Job Title: Operations Director

Job Summary:

We are seeking an experienced Operations Director to join our team at Culina Group. As a key member of our management team, you will be responsible for the overall management of our site operations, ensuring that we meet our operational KPIs and achieve our business objectives.

Key Responsibilities:

  • Manage the control and performance of the operation and colleagues to ensure continuity and efficiency in line with all legal requirements and within budget.
  • Ensure the transport fleet and all assets are operated in a commercially viable way.
  • Oversee the effective management of the Warehouse operation.
  • Review daily KPIs along with forward planning and analysis of month to date and year to date to ensure the lowest cost with the required service levels at all times.
  • Ensure site operations, practices, and procedures are managed in line with the company's Health & Safety policy and other statutory compliance, including legal compliance.
  • Work with key partners to implement robust H&S and damage reduction initiatives, as well as championing site SHEQ initiatives to assist in reducing both damage costs and incident levels.
  • Manage fleet requirements to ensure an appropriate mix of equipment to suit the needs of the operation and ensure fleet is managed to legal requirements.
  • Manage driver headcount and shift patterns, reviewing periodically to ensure they meet the requirements of the operation.
  • Develop, implement, and review a people recruitment, training, and development plan to assist succession planning, ensuring talent identification and retention is optimised.
  • Continuous review of operations to reduce operating costs, improve earnings per mile, driver cost per mile, mpg, and maximise revenue and profit.
  • Calculation of rates for new business requests in conjunction with General Manager and Business Development Team as appropriate.
  • Ensure that an appropriate plan is in place to meet current legal requirements and any forthcoming changes in legislation.
  • Manage a continuous improvement policy in areas of communication, reduction in damage costs, and training to improve mpg and driving style.
  • Oversee the tachograph infringements, ensuring WTD compliance and implement the disciplinary policy accordingly when appropriate in line with Company Policies.
  • Lead Initiatives in terms of driver attraction, retention, and return.
  • Develop, implement, and review a people recruitment, training, and development plan to assist succession planning, ensuring talent identification and retention is optimised.
  • Oversee the fair and consistent application of a regular review/appraisal programme for team members at all levels.
  • Maintain department discipline standards including conduct and performance using the Company disciplinary policy and procedures with the support of HR.
  • Oversee the effective application of the Company absence policy.

Requirements:

  • Transport and Warehouse experience in FMCG environment.
  • Previous experience of managing, motivating, and leading a team.
  • Valid CPC is essential.
  • Understanding of warehouse and transport planning systems.
  • Principles and methods of FMCG industry, including the relative costs, charges, and benefits.
  • Customer & Supplier Relationship Management experience.
  • Commercial and change management experience.
  • Comprehensive knowledge of major retailer, supply chain requirements.
  • Consolidation and loading operations in FMCG Industry.
  • Knowledge of Continuous improvement.
  • The ability to work efficiently and accurately under pressure.
  • Effectively prioritise workload in order to meet set deadlines.
  • Good IT skills including Microsoft office packages.

Additional Information:

We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard-working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

We offer a wide range of benefits, including:

  • Annual Leave – Competitive holiday entitlement of 25 days plus the bank holidays.
  • Company Bonus – We do our best work to succeed together. When we achieve our goals, you'll be rewarded through our bonus scheme.
  • Private Medical Cover – This gives you peace of mind, you have choice, flexibility, and speed of access to the most clinically appropriate care via Bupa.
  • Pension scheme – We want colleagues to enjoy a comfortable retirement, so we offer a great contribution of 4.5% employee and 8% employer.
  • Life Assurance – 3x your annual salary.
  • Wellness – Via our Employee Assistance Programme, we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a day, 365 days a year.
  • Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
  • Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition, and long service awards.
  • Everyday discounts – Via our benefit platform, you will have access to over 50 retailer discounts for everyday savings.

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