Strategic Services Director

2 weeks ago


Washington, Sunderland, United Kingdom Sodexo Full time
Job Overview

As a Strategic Services Director at Sodexo, you will be responsible for leading the delivery of designated services to our client organisation. Your role will focus on meeting qualitative and financial targets while fostering strong relationships with stakeholders.

In this position, you will oversee service quality, compliance, and financial performance, ensuring our standards exceed client expectations.

Key Responsibilities:

  • Manage the delivery of services to meet agreed specifications and service standards, both qualitatively and financially
  • Coordinate and direct activities across all service lines, ensuring compliance with health and safety regulations
  • Build and maintain relationships with stakeholders at all levels within the client organisation
  • Monitor financial performance, manage budgets, and ensure effective stock and asset control
  • Lead, develop, and motivate your team to achieve high standards of service delivery

Requirements:

  • Proven experience managing a team to deliver high-quality service
  • Excellent client and customer relationship management skills
  • Strong communication and relationship-building abilities
  • IT literate and financially astute
  • IOSH Managing Safely certification

We offer a dynamic work environment, access to ongoing training and development programs, and countless opportunities to grow within the company. Our benefits include flexible working arrangements, employee recognition programs, and a comprehensive rewards package.

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. We operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services.

We are committed to being an inclusive employer and welcome applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks and are a Disability Confident Leader employer.



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