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Patient Services Liaison

2 months ago

Crawley, West Sussex, United Kingdom The Smartlist Full time

The Smartlist is seeking a skilled Patient Services Advisor to join our team in a dynamic and supportive environment.

This role is ideal for individuals who possess excellent communication skills, a calm demeanor, and a passion for delivering exceptional patient care.

Key Responsibilities:

  • Provide administrative support to our healthcare team, ensuring seamless day-to-day operations.
  • Develop and maintain strong relationships with patients, families, and healthcare professionals.
  • Utilize IT systems to manage patient data, schedules, and communications.
  • Remain composed under pressure, handling multiple tasks and priorities with ease.
  • Participate in ongoing training and professional development to enhance skills and knowledge.

Requirements:

  • High school diploma or equivalent required; post-secondary education in a related field an asset.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively.
  • Proficiency in IT systems, including Microsoft Office and electronic medical records.
  • Availability to work a mix of morning and afternoon shifts, including weekends and holidays.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.
  • The chance to make a meaningful difference in the lives of our patients and their families.