Resident Liaison Officer

4 days ago


Crawley, West Sussex, United Kingdom United Living Group Full time

About the Role:

As a key member of our team, you will play a vital role in ensuring the smooth delivery of our services to residents. You will be the primary point of contact for customers, engaging through regular updates, meetings, and visits.

Key Responsibilities:

  • Coordinate handovers of keys to site teams and ensure a high standard of customer aftercare.
  • Communicate updates and changes to residents in a clear and transparent manner.
  • Provide excellent customer service and manage expectations between residents, clients, and operations teams.

About You:

We are looking for an experienced Resident Liaison Officer who can work collaboratively with a range of stakeholders. You will be a naturally excellent communicator with the confidence to manage sometimes difficult situations.

What We Offer:

As a Resident Liaison Officer with United Living Group, you will have the opportunity to develop your career in property services. We offer a competitive salary and benefits package, as well as opportunities for career progression aligned with the company's growth.



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