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School Support Liaison

2 months ago


Crawley, West Sussex, United Kingdom Class Technology Solutions Ltd Full time
Job Summary

We are seeking a highly organized and communicative School Support Liaison to join our growing team at Class Technology Solutions Ltd. This role will be the vital link between our Sales and Operations departments, ensuring that our schools have an ever-improving experience.

About the Role

The School Support Liaison will be responsible for being the point of contact for schools and colleges with inquiries, onboarding school staff on our Easy4u platform, and coordinating delivery schedules in consultation with our account managers and operations team.

Main Responsibilities
  • Provide exceptional customer service to schools and colleges, responding to inquiries and resolving issues in a timely manner.
  • Ensure a smooth onboarding process for school staff, providing training and support as needed.
  • Work closely with the operations team to coordinate delivery schedules and ensure seamless execution.
  • Update and maintain the Easy4u platform, ensuring accuracy and efficiency.
  • Manage administrative duties in various online platforms, including our CRM system and Microsoft Office tools.
  • Effectively communicate information about Easy4u and our scheme and services to our schools, following on-the-job training.
What We Offer

As a School Support Liaison at Class Technology Solutions Ltd, you will be part of a young, enthusiastic, and motivated team growing rapidly. You will be a key player in the company with knowledge across various departments.

Requirements
  • Strong communication skills, both digitally and verbally.
  • Sociable and helpful attitude.
  • Excellent planning and organizational skills.
  • Possess a bachelor's degree or have equivalent work experience.
Compensation

We offer a competitive salary range of £28,000 - £32,000 per annum, depending on experience.