Resident Liaison Officer
1 month ago
About United Living Group
United Living Group is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future.
Our Mission
Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society.
Our Business
United Living Group is comprised of four complementary businesses, all dedicated to realising our vision of creating a connected, sustainable future:
Property Services – We revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods.
Infrastructure Services – Our team of infrastructure specialists design, build and maintain critical energy and water infrastructure, for the UK's largest network owners and operators.
New Homes - As experienced and specialist new build housing contractors, we create homes and regenerate areas with communities in mind.
Connected - We connect people through fixed-line and wireless telecom infrastructure, ensuring seamless communication and access to information for all.
Job Role
We are seeking an experienced Resident Liaison Officer to join our team. As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services.
Key Responsibilities
You will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition, you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams.
Requirements
We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role.
What We Offer
If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering:
- Competitive salary and benefits package
- Opportunities for career progression aligned with the company's growth
- Immediate interview for qualified candidates
How to Apply
If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration.
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