Resident Liaison Officer

2 months ago


Crawley, West Sussex, United Kingdom United Living Group Full time
About the Role

We are seeking an experienced Resident Liaison Officer to join our team at United Living Group. As a vital member of our team, you will play a key role in ensuring the smooth delivery of our services to our customers.

Key Responsibilities
  • Act as a visible point of contact for customers, engaging through regular updates and communication.
  • Ensure residents are aware of works processes and communicate updates and changes accordingly.
  • Coordinate handover of keys to site teams and provide a high standard of customer aftercare.
  • Manage expectations between residents, the client, and our operations teams.
Requirements

We are looking for someone with excellent communication skills, who can work collaboratively with a range of stakeholders. Experience in a contractor or client-side resident liaison/community engagement role is preferred.

What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career progression aligned with the company's growth.
  • Immediate interview for qualified candidates.
How to Apply

If you are a motivated and customer-focused individual, please apply today for immediate consideration. We look forward to hearing from you.



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