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DC Implementation Director

2 months ago

London, Greater London, United Kingdom Willis Towers Watson Full time
About the Role

We are seeking a highly skilled and experienced DC Implementation Director to join our team at Willis Towers Watson. As a key member of our implementation team, you will be responsible for leading the implementation of new clients and client change projects within commercial expectations and contract commitments.

Key Responsibilities
  • Implementation Leadership: Proactively lead the implementation of new clients and client change projects, ensuring timely and successful delivery within commercial expectations and contract commitments.
  • Pensions Administration: Have a good working knowledge of occupational DC pensions, including pensions administration and the DC marketplace.
  • Project Management: Excellent project and risk management skills, with a proven track record of leading a broadly disciplined implementation project and delivery team.
  • Client Relationship Management: Build and maintain strong relationships with clients and internal stakeholders, ensuring high levels of client satisfaction during projects.
  • Process Improvement: Identify efficiency and effectiveness improvements to current processes, documentation, and delivery management, and implement changes to drive continuous improvement.
  • Team Support: Support the development of junior team members, providing guidance and mentorship to help them grow in their roles.
Requirements
  • DC Pensions Expertise: Excellent knowledge of DC pensions, including pensions administration and the DC marketplace.
  • Project Management: Proven track record of leading a broadly disciplined implementation project and delivery team.
  • Client Relationship Management: Excellent client relationship management skills, with the ability to build and maintain strong relationships with clients and internal stakeholders.
  • Communication: Excellent written and verbal communication skills, with the ability to develop and challenge ideas to solve client/business needs.
  • Stakeholder Management: Good stakeholder management skills, with the ability to negotiate and manage multiple stakeholders.
  • Emotional Intelligence: High emotional intelligence, with the ability to work effectively in a team environment.