DC Implementation Consultant

4 weeks ago

London, Greater London, United Kingdom Legal & General Full time

About the Role

We are seeking a highly skilled DC Implementation Manager to join our team on a 12-month contract. As a key member of our Client Implementation Team, you will play a crucial role in supporting the growth and retention of LGIM's Corporate business by providing exceptional service to our clients.

Key Responsibilities

  • Support the production of project management documentation, leading on this for agreed clients.
  • Arrange project meetings, prepare agendas, and facilitate and document actions to support our Client Relationship Teams and clients.
  • Support and lead workstreams in the process for transferring business, providing support for clients to move assets into LGIM, including all DC workplace products as required.
  • Collaborate closely with DC Pensions Distribution team colleagues to maximize new business opportunities at tender, beauty parade, and site visit stages.
  • Work closely with DC Workplace Operations, Communication, and Change colleagues to oversee all aspects of the project process, supporting and leading on work streams as required.
  • Ensure effective communication with all parties involved in the project, both external and internal to LGIM, and ensure roles and accountabilities are understood.
  • Review project plans, transition process maps, and other relevant project management templates to improve quality and efficiency, maintaining internal and external facing project plans.
  • Hold Post Implementation Reviews with agreed clients, collate feedback, and share it appropriately to improve our approach and capture testimonials.
  • Maintain a good knowledge of LGIM's DC Pensions proposition and processes, and stay up-to-date with market activity and legislative developments to support relevant topics during Implementations and ensure Treating Customer fairly.

Qualifications and Skills

  • Demonstrable communication skills, with the ability to articulate and convey information clearly and compellingly in writing and in person.
  • Excellent Microsoft Office skills.
  • Experience in Pensions (DB or DC) is desirable but not essential.
  • Confident, willing to take initiative, and a team player.
  • Ability to build good working relationships with professionals across the business, internally and externally.
  • Highly organized, with the ability to deal with multiple tasks at the same time.
  • Excellent attention to detail and a focus on improving business performance through exceptional content.

About Us

At Legal & General, we are a leading financial services organization with a strong heritage and an exciting future. We are committed to creating a welcoming, inclusive culture where our people can thrive and develop their careers. If you are passionate about delivering exceptional service and have the skills and experience to succeed in this role, we would love to hear from you.

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