Customer Service Representative
1 day ago
We are seeking a highly skilled and motivated Customer Service Adviser to join our team at Blue Octopus Recruitment Ltd. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, working closely with colleagues across the business to achieve this goal.
Key Responsibilities:
- Provide timely and effective support to customers via phone, email, and other communication channels.
- Work collaboratively with colleagues to resolve customer queries and issues.
- Develop and maintain a thorough understanding of our products and services to provide accurate information to customers.
- Identify and escalate complex customer issues to senior team members for resolution.
- Contribute to the development and implementation of customer service strategies and initiatives.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Proficiency in computer systems and software applications.
- Resilience and ability to remain calm under pressure.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The chance to work with a talented team of professionals.
APCT1_UKTJ
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