Customer Service Representative
3 hours ago
We are seeking a skilled and customer-focused individual to join our team as a Customer Service Adviser. As a key point of contact for our customers, you will be responsible for providing exceptional service and support, ensuring that queries are resolved efficiently and effectively.
Key Responsibilities:
- Provide first-class customer service via phone, email, and in-person interactions
- Resolve customer issues and concerns in a professional and helpful manner
- Collaborate with specialist teams and partner agencies to provide informed guidance on NDH services
- Develop and maintain a thorough understanding of NDH's services and policies
About North Devon Homes:
North Devon Homes is a registered charity providing affordable homes for people who need them. We cover the North Devon area and have over 3,300 homes, accommodating over 10,000 customers. Our mission is to deliver a first-class service to our customers, and we're looking for someone who shares our commitment to excellence.
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
If you're a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we'd love to hear from you
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