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Customer Service Representative

2 months ago

Barnstaple, Devon, United Kingdom Pavers Shoes Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor in Barnstaple. As a key member of our sales team, you will be responsible for delivering exceptional customer service, advising customers on shoe care and accessories, and achieving daily sales targets.

Key Responsibilities
  • Provide outstanding customer service, ensuring a positive and engaging experience for all customers
  • Advise customers on shoe care and accessories, achieving daily sales targets and exceeding customer expectations
  • Work collaboratively with the sales team to maintain a friendly and positive store environment
  • Support the maintenance of store standards, product placements, and stockroom
What We Offer
  • A competitive hourly rate of £11.70 (increasing to £12.05 after completing the required retail induction)
  • A generous staff discount scheme, with some benefits shareable with family and friends
  • Holiday entitlement increasing with service
  • Company contribution pension
  • Access to the Pavers Foundation and Pavers Academy for career development and wellbeing support
Requirements
  • Previous experience in a sales or customer-facing role, with a 'can do' attitude and passion for great customer service
  • Ability to work a flexible schedule, including weekends and weekdays
  • Good communication and interpersonal skills, with a focus on delivering exceptional customer service