Customer Service Representative
6 days ago
About the Role:
At Wickes Building Supplies Limited, we're looking for a talented Customer Service Assistant to join our team. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional customer experiences and ensuring our customers leave our stores feeling satisfied and valued.
Key Responsibilities:
- Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to maintain a clean, safe, and welcoming store environment.
- Assist with stock management, including receiving and processing deliveries, and maintaining accurate inventory levels.
- Support the sales team in achieving sales targets and promoting our products and services.
- Participate in ongoing training and development to enhance your skills and knowledge, and contribute to the growth and success of the business.
What We Offer:
- A competitive salary and benefits package, including a bonus scheme and contributory pension.
- Ongoing training and development opportunities to help you grow and succeed in your career.
- A supportive and inclusive work environment, with a focus on colleague wellbeing and mental health.
- The chance to work for a leading retailer with a strong reputation for customer service and quality products.
About You:
We're looking for a motivated and customer-focused individual with excellent communication and interpersonal skills. If you have experience working in a retail or customer-facing environment, and are passionate about delivering exceptional customer experiences, we'd love to hear from you.
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