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Food and Beverage Operations Manager

2 months ago


London, Greater London, United Kingdom Canary Riverside Plaza Hotel Full time
Job Description

Job Title: Food and Beverage Supervisor

Company: Canary Riverside Plaza Hotel

Location: Canary Wharf, East London

Job Type: Full-time

Job Summary:

We are seeking a highly motivated and experienced Food and Beverage Supervisor to join our team at Canary Riverside Plaza Hotel. As a Food and Beverage Supervisor, you will be responsible for assisting the Food and Beverage Management Team in leading and elevating our Food and Beverage Operational areas, ensuring that all Operational Food and Beverage areas throughout the Hotel are regularly audited to meet full Food Safety and Health and Safety standards.

Key Responsibilities:

  • Assist the Food and Beverage Management Team in managing the Food and Beverage Department in line with the Hotel's main Brand Standards.
  • Ensure a truly warm and welcoming experience for all guests and visitors dining in the Quadrato Restaurant and Lounge.
  • Assist the Food and Beverage Management Team with the ordering and control of stock items, ensuring availability at all times.
  • Assist in encouraging up selling and on selling to optimize revenue.
  • Work closely with the Food and Beverage Management Team in driving Food and Beverage quality, regularly monitoring Food Safety/Operational Health & Safety to ensure compliance to an impeccable standard.
  • Assist the Food and Beverage Management Team in training, mentoring, and managing a high-performing collection of Food and Beverage Assistants/Mini Bar Assistants and Room Service Assistants, fostering a culture of excellence, teamwork, and guest satisfaction.
  • Collaborate cross-functionally with other departments to drive cohesive operations and achieve overall organizational goals.
  • In the absence of the Food and Beverage Management Team, manage day-to-day operations, drive quality, and verify standards are meeting the expectations of our guests on a daily basis.
  • Analyze guest feedback, implement improvements, and develop initiatives to enhance the dining experience.
  • Ensure compliance with Health, Safety, Food Safety, and sanitation regulations.
  • Drive sustainable practices through the department and across the wider hotel.

Requirements:

  • Minimum of 2 years' experience within a similar Food and Beverage Supervisor role within the Hospitality 5* Hotel Industry.
  • Food Hygiene and Food Safety Compliance Qualified Certificates.
  • Ability to work under pressure and independently.
  • Advanced Microsoft Office Computer skills and relevant programs like Microsoft Outlook for communication.
  • Excellent communication skills.
  • Ability to work to tight deadlines.
  • Positive attitude.
  • Commitment to delivering a high level of Guest Service.
  • Excellent grooming standards.

What We Offer:

  • Competitive Rate Per Hour of £12.00 Per Hour (Minimum 20 Hours Per Week and Maximum 40 Hours Per Week - including weekends).
  • 28 Days Holidays (including Bank Holidays) with additional days given for Length of Service.
  • Delicious Healthy Complimentary Meals on Duty.
  • Uniforms provided and laundered.
  • Excellent Training and Development opportunities.
  • Food and Beverage Discounts in our Quadrato Restaurant and Lounge.
  • Employee Room Rates and excellent Room Rates for friends and family across Canary Riverside Plaza Hotel, Marriott, Radisson, and Hilton Brand Hotels.
  • Excellent Training and Development opportunities in addition to Career Planning with platform Flow Hospitality.
  • Company Pension scheme after 3 months service.
  • Recommend a Friend Scheme.
  • Employee of the Month Awards with excellent Staff Recognition Awards.
  • Annual Staff Party.