Customer Service Representative

14 hours ago

Worcester, Worcestershire, United Kingdom CV Bay Ltd Full time

Job Title: Customer Support Representative

About the Role

We are seeking a highly skilled and motivated Customer Support Representative to join our dynamic team in Worcester. As a key member of our contact centre, you will play a vital role in delivering exceptional customer service and support to our valued customers.

Key Responsibilities:

  • Customer Service: Respond to customer inquiries and provide solutions in a friendly, efficient manner.
  • Call Handling: Manage a high volume of calls, ensuring every interaction reflects our commitment to customer satisfaction.
  • Record Keeping: Maintain accurate customer records and follow up on issues as required.
  • Team Collaboration: Collaborate with colleagues to ensure seamless service delivery.

What's in it for You?

As a Customer Support Representative with CV Bay Ltd, you will enjoy a range of benefits, including flexible working arrangements and opportunities for professional growth and development.

Location: Worcester

Salary: £25,000 per annum (increasing to £26,000 after probation)

Hours: Full-time, Monday to Friday, 9:00 am to 5:30 pm

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