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Customer Service Representative
2 months ago
Southco, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and live chat
- Resolve customer complaints and issues in a timely and professional manner
- Provide product information and support to customers
- Develop and maintain strong relationships with customers
- Work collaboratively with internal teams to resolve customer issues
Requirements:
- Fluency in Italian (required)
- Fluency in Spanish (desirable)
- Computer literacy in Microsoft Word and Excel
- Proactive and excellent communication and telephone skills
- Business system experience (SAP is desirable)
- Previous customer service experience (desirable)
What We Offer:
- Globally competitive compensation
- Pension match up to 8%
- Life assurance
At Southco, Inc., we offer a dynamic and supportive work environment that encourages growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
