Customer Service Representative

3 weeks ago


Worcester, Worcestershire, United Kingdom Chartwells - Universities Full time

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Assistant at Chartwells - Universities. As a key member of our team, you will provide exceptional service to our customers, ensuring they have a seamless and personalized experience.



Your Key Responsibilities

  • Serve customers with a smile and provide assistance with food service
  • Represent Chartwells - Universities and maintain a positive brand image
  • Handle cash and operate the cash register
  • Comply with Food Handling and Hygiene standards
  • Comply with Health and Safety regulations


Our Ideal Candidate

  • Has a passion for delivering outstanding service and a desire to succeed in the role
  • Is an excellent team player with great communication skills
  • Can work under pressure and maintain a safety-first mindset
  • Has a strong commitment to providing excellent customer service


As a member of our team, you will have the opportunity to grow and develop your skills, working in a fast-paced environment with a passionate and friendly team. We offer a comprehensive benefits package, including exclusive travel discounts, savings on food shopping, and access to a digital GP, among others.



Chartwells - Universities is the leading provider of catering and support services to the education sector, serving millions of nutritious and delicious meals to pupils and students across the UK. We pride ourselves on creating a culture where our colleagues feel valued, respected, and empowered to reach their full potential.



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