Customer Service Representative

1 day ago


Worcester, Worcestershire, United Kingdom Southco, Inc. Full time
Customer Service Representative

Southco, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and live chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product information and support to customers
  • Develop and maintain strong relationships with customers
  • Work collaboratively with internal teams to resolve customer issues

Requirements:

  • Fluency in Italian (required)
  • Fluency in Spanish (desirable)
  • Computer literacy in Microsoft Word and Excel
  • Proactive and excellent communication and telephone skills
  • Business system experience (SAP is desirable)
  • Previous customer service experience (desirable)

What We Offer:

  • Globally competitive compensation
  • Pension match up to 8%
  • Life assurance

At Southco, Inc., we offer a dynamic and supportive work environment that encourages growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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