Hotel Operations Manager

3 weeks ago


York, York City, United Kingdom Whitbread Full time
Position: Duty Manager

Company: Whitbread

Overview:

As a Duty Manager, you will oversee the daily operations of our hotel, ensuring a seamless and enjoyable experience for all guests. Your role will involve fostering a strong collaboration between the management and housekeeping teams to maintain high standards of service and safety.


Key Responsibilities:
  • Manage hotel operations effectively, ensuring guest satisfaction and safety.
  • Coordinate with various departments to enhance the overall hotel experience.
  • Utilize your organizational skills to maintain smooth daily operations.

Compensation:

Pay Rate: Up to £12.59 per hour


Contract Type: Permanent employment with guaranteed hours, no zero-hour contracts.
Working Hours:

37.5 hours per week, across 5 days, with shifts scheduled from 7am to 3pm or 3pm to 11pm, including weekends.


Benefits:
  • Training and Development: Comprehensive training programs and a clear career progression path.
  • Whitbread Benefits Card: Discounts of up to 60% on hotel stays and 25% on meals at Whitbread restaurants.
  • Pension and Savings: Access to a company pension scheme and savings plans.
  • Discounts: Enjoy savings on various services including shopping, utilities, and entertainment.
  • Complimentary Meals: Receive a free breakfast for two upon joining.

Ideal Candidate:

The successful candidate will possess strong attention to detail, excellent interpersonal skills, and a passion for delivering exceptional service. You will play a vital role in maintaining the high standards expected at Whitbread.



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