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Business Development Manager
2 months ago
Job Summary:
We are seeking a dynamic and inspirational Business Development Manager to lead, coach, and develop our team of Sales Associates to achieve all sales, customer service, and operational targets. The ideal candidate will have proven leadership, coaching, and business management skills gained in a fast-paced retail environment.
Key Responsibilities:
- Develop and execute a business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management.
- Lead a high-performing team to achieve sales and customer service targets, and provide coaching and development opportunities to team members.
- Manage retail operations, including inventory and facilities management, and cash reconciliation.
- Collaborate with cross-functional teams to drive business growth and improve customer experience.
- Stay up-to-date with industry trends and competitor activity to inform business decisions.
Requirements:
- Proven retail management/assistant retail management experience preferably within cosmetics.
- The ability to provide inspirational, authentic, and personalized customer service.
- Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling.
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation.
- Proven track record of leading a team to achieve sales and customer service targets.
- Experience of creating and executing in-store events.
- Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Proficient in Microsoft Office.
About Aveda:
Aveda is a leader in prestige beauty, and we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.
Equal Opportunities Employer:
Aveda is an equal opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
