Customer Service Ambassador

7 days ago


Cleckheaton, Kirklees, United Kingdom whitbread Full time

Job Summary:

We are seeking a skilled and friendly Front of House Team Member to join our team at Premier Inn in Bradford South. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a warm and welcoming experience.

Key Responsibilities:

  • Provide exceptional customer service to our guests, responding to their needs and ensuring that their stay with us is memorable.
  • Work collaboratively with the housekeeping team to ensure that our rooms are clean and tidy, and that our guests have everything they need to make their stay comfortable.
  • Assist with the preparation and serving of food and beverages, including cocktails and meals.
  • Contribute to the overall success of our hotel by participating in training and development opportunities, and by providing feedback and suggestions for improvement.

What We Offer:

  • A competitive hourly rate, up to £ per hour.
  • A guaranteed 8-12 hours of work per week, allowing you to plan your week with confidence.
  • The opportunity to work in a dynamic and supportive team environment.
  • Training and development opportunities to help you grow and succeed in your role.
  • A range of benefits, including a Whitbread Benefits card, which offers discounts on Premier Inn rooms and meals in all Whitbread Restaurants.

Why Work for Whitbread?

  • We are a leading hospitality business, committed to delivering exceptional customer service and creating memorable experiences for our guests.
  • We believe in the importance of diversity and inclusion, and are committed to creating a workplace that is welcoming and inclusive for all.
  • We offer a range of benefits and perks, including a pension and saving schemes, and discounts on shopping, travel, and other expenses.


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