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Tenancy Sustainment Specialist

2 months ago


Derby, United Kingdom Niyaa People Ltd Full time

We are seeking a highly skilled Tenancy Sustainment Officer to join our team at Niyaa People Ltd. The successful candidate will be responsible for providing tenancy sustainment services to individuals who are at risk of homelessness.

Key Responsibilities:

  • Process referrals and sign tenants up for relevant services
  • Assist tenants with money management, including maximizing income and managing finances
  • Agree housing plans with tenants and provide support to help them achieve their goals
  • Accompany tenants to appointments and provide transportation as needed
  • Conduct property inspections to ensure tenants are maintaining their homes
  • Assess the welfare of tenants and provide support to address any issues

Requirements:

  • Experience working in supported housing or social housing
  • Excellent communication and leadership skills, with the ability to provide compassionate support to vulnerable individuals
  • Knowledge of benefits and entitlements, and experience in supporting tenants to access these
  • Valid UK driving license

What We Offer:

  • A competitive hourly rate
  • Flexible working arrangements