Tenancy Support Worker

8 months ago


Derby, United Kingdom Futures Housing Group Full time

**IMPROVING FUTURES**

Are you hunting for a new challenge with an ambitious organisation and ready to join us on our mission to deliver ‘Great Places’, Great Services’, and ‘Great Tomorrows’?

We’re excited to have created a new team, combining our Money Advice, Tenancy Sustainment and Employability teams to provide our customers with a holistic approach and one point of contact to support them sustain their tenancies.

We're on the hunt for a full time Tenancy Support worker to join our growing team and to hit the ground running delivering services to our customers in Derbyshire, Nottinghamshire & Daventry.

Your knowledge of debt negotiation, coaching skills & passion to make a real difference are just what’s needed when putting our customers at the heart of everything we do.

You’ll be visiting our customers in their homes, so a driving licence and access to a vehicle is essential for this role.

You’ll thrive on variety, showcasing your relationship building skills by visiting customers, liaising with other agencies & building SMART development plans while motivating, inspiring and rewarding achievements.

Your organisation skills are going to be a real benefit in this role as you’ll be managing a heavy workload, keeping up to date with legislation and maintaining accurate records along the way.

**So, what’s in it for me?**

If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include agile working, mileage, private healthcare options, discount schemes and with a big emphasis on health and well-being. You’ll have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you’re helping people and communities across our region to thrive.

We’ve a state-of-the-art, flexible workspace so you’ll have both great people and a great environment around you. We’ll also provide you with an agile kit and access to Touchdown Points where you can plug in to a workstation, catch up with colleagues and attend local meetings.

We’re proud to be awarded the coveted Investor in People Platinum award - the highest of IiP accreditation. The award recognises organisations which are passionate about making sure all employees get the best experience at work.



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