Retail Operations Manager

3 weeks ago


Darlington, Darlington, United Kingdom EG Group Full time
Position: Retail Operations Manager

Company: EG Group

Employment Type: Full-Time / Permanent

Compensation: £27,000 - £28,000

Incentive Program: Quarterly Performance Bonus

Overview:
We are seeking a dedicated Retail Operations Manager who can effectively lead, motivate, and inspire a team within our dynamic retail environment. As a pivotal figure in our operations, you will ensure that our store maintains high standards while achieving business objectives.

Key Responsibilities:
- Lead and manage a team to deliver exceptional service and maintain operational excellence.
- Drive sales growth and enhance profitability through effective management of resources.
- Monitor and control waste, labor, and customer service metrics to optimize performance.
- Actively participate in daily operations, including product preparation and maintaining store cleanliness.
- Foster a positive work environment that encourages teamwork and high morale.

Benefits:
We value our employees and offer a comprehensive benefits package, including:
- 25% Staff Discount
- 28 Days Annual Leave (including public holidays, increasing with tenure)
- Pension Plan
- Access to a 24/7 virtual GP and wellness services
- Life Insurance
- Opportunities for career advancement
- Employee recognition programs
- Discretionary sick pay
- Employee Assistance Program
- Performance-based bonus scheme

Qualifications:
If you possess experience in retail management or have a supervisory background in hospitality and are ready to take the next step in your career, we encourage you to consider this opportunity. We are eager to connect with candidates who are passionate about delivering outstanding customer experiences and achieving operational success.

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