Audi Senior Service Advisor

2 days ago


Basingstoke, Hampshire, United Kingdom Jago Consultants Full time

Job Title: Assistant Service Manager / Service Reception Manager

Job Summary: We are seeking a highly skilled and experienced Assistant Service Manager / Service Reception Manager to join our team at Jago Consultants.

About the Role:

  • Lead by example and demonstrate a strong work ethic to motivate and inspire your team.
  • Drive and motivate your team to achieve business objectives and improve customer satisfaction.
  • Oversee all aspects of Service Department operations in the absence of the Service Manager.
  • Challenge and drive the performance of front-of-house staff.
  • Manage, coach, and motivate employees to ensure high-quality staff performance.
  • Assist with monitoring performance against agreed targets.
  • Ensure correct completion of Vehicle Health Checks, up-sell conversions, and follow-up of unsold, deferred work processes.

About You:

  • Minimum 3 years of experience as a Senior Service Advisor, Workshop Controller, Service Reception Manager, or Assistant Service Manager.
  • Proven track record of success in a similar role.
  • Strong leadership and ambassadorial skills.
  • Able to balance hands-on approach with running the department when the Service Manager is unavailable.

What We Offer:

A superb position with an industry-leading dealer group, offering a competitive OTE of 36k.

Contact: Andy at Jago Consultants.



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