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Sales Support Specialist

2 months ago

London, Greater London, United Kingdom Exponential-e Full time

Dynamic Opportunity in Sales Support

We are seeking a committed professional to become part of our team as a Sales Support Specialist. In this position, you will be instrumental in driving our organization’s sales performance by delivering efficient and responsive support functions. Your duties will encompass aiding Account Managers and Clients with quotations and orders, ensuring precision in the CRM database, and improving Customer Experience and Satisfaction.

Primary Responsibilities:

  • Precise management of quotes and sales orders
  • Collaboration with various departments within the organization
  • Verification of sales leads for data integrity
  • Addressing customer and internal inquiries/escalations
  • Responding to sales lead inquiries

Required Skills and Experience:

  • Background or familiarity in administration or customer support
  • Proficiency in Microsoft Excel, Word, and PowerPoint
  • Highly organized and self-driven
  • Capability to make sound decisions under pressure
  • Exceptional communication abilities
  • Commitment to delivering outstanding customer service
  • Strong telephone communication skills