Tenancy Investigations Specialist

5 days ago

London, Greater London, United Kingdom Octavia Full time
Job Title: Tenancy Investigations Specialist

Octavia is seeking a highly skilled and experienced Tenancy Investigations Specialist to join our team. As a key member of our housing solutions service, you will work closely with internal colleagues and external agencies to manage complex housing and tenancy cases.

Key Responsibilities:
  • Investigate and manage anti-social behaviour, hate crime, domestic violence, neighbour nuisance, subletting, unauthorised occupants, and squatting casework in line with policy and procedures.
  • Review and analyse results from data matching exercises and conduct tenancy checks against our own and other records.
  • Interview witnesses, initiate and prepare legal proceedings, and pursue appropriate legal remedies in conjunction with other agencies.
  • Investigate cases during office and non-office hours, including weekends, to ensure necessary evidence is collected.
  • Identify vulnerabilities that may be a factor in ASB complainants and alleged perpetrators' behaviour and provide appropriate support and/or referrals.
  • Develop and implement preventative measures and diversionary projects to reduce ASB/Neighbour Nuisance and Tenancy Fraud.
  • Maintain and analyse ASB and Fraud case management data to improve understanding of the nature of ASB/Tenancy Fraud and help identify service improvements.
Requirements:
  • Demonstrative experience of working in multi-disciplinary teams to effectively manage complex tenancy cases.
  • Proven investigative skills and handling of legal cases.
  • Applied ASB and counter fraud measures legislation, good practice, and policy and procedures in housing or other fields.
  • Demonstrative experience of effectively communicating with a diverse range of residents.
  • Experience of utilising IT (including Microsoft Office) in multi-locations.
  • Experience of writing reports with complex information to a variety of audiences.
Benefits:

The salary for this role is £38,200 per annum with up to 10% pension contribution. Octavia continues to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. Everyone is welcome.

  • Tenancy Investigations Specialist

    2 weeks ago

    London, Greater London, United Kingdom Octavia Full time

    Job Title: Tenancy Investigations SpecialistOctavia is seeking a highly skilled and experienced Tenancy Investigations Specialist to join our team. As a key member of our housing solutions service, you will work closely with internal colleagues and external agencies to manage complex housing and tenancy cases.Key Responsibilities:Investigate and manage...

  • Tenancy Investigations Specialist

    2 weeks ago

    London, Greater London, United Kingdom Octavia Full time

    Job Title: Tenancy Investigations SpecialistOctavia is seeking a highly skilled and experienced Tenancy Investigations Specialist to join our team. As a key member of our housing solutions service, you will work closely with internal colleagues and external agencies to manage complex housing and tenancy cases.Key Responsibilities:Investigate and manage...

  • Tenancy Investigations Specialist

    4 days ago

    London, Greater London, United Kingdom Octavia Full time

    Job Title: Tenancy Investigations SpecialistOctavia is seeking a highly skilled and experienced Tenancy Investigations Specialist to join our team. As a key member of our housing solutions service, you will work closely with internal colleagues and external agencies to manage complex housing and tenancy cases.Key Responsibilities:Investigate and manage...

  • Tenancy Investigations Specialist

    3 days ago

    London, Greater London, United Kingdom Octavia Full time

    Job Title: Tenancy Investigations SpecialistOctavia is seeking a highly skilled and experienced Tenancy Investigations Specialist to join our team. As a key member of our housing solutions service, you will work closely with internal colleagues and external agencies to manage complex housing and tenancy cases.Key Responsibilities:Investigate and manage...

  • Tenancy Investigations Specialist

    2 weeks ago

    London, Greater London, United Kingdom Octavia Full time

    Job Title: Tenancy Investigations SpecialistWe are seeking a highly skilled and experienced Tenancy Investigations Specialist to join our team at Octavia. As a key member of our housing solutions service, you will play a critical role in delivering effective solutions to residents, working closely with internal colleagues and external agencies to manage...

  • Tenancy Investigations Specialist

    2 weeks ago

    London, Greater London, United Kingdom Octavia Full time

    Job Title: Tenancy Investigations SpecialistWe are seeking a highly skilled and experienced Tenancy Investigations Specialist to join our team at Octavia. As a key member of our housing solutions service, you will play a critical role in delivering effective solutions to residents, working closely with internal colleagues and external agencies to manage...

  • Tenancy Investigations Specialist

    3 weeks ago

    London, Greater London, United Kingdom Octavia Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to join our team as a Tenancy Investigations Specialist. As a key member of our housing solutions team, you will be responsible for delivering effective solutions to complex tenancy cases, working closely with internal colleagues and external agencies to manage and resolve issues related...

  • Tenancy Investigations Specialist

    3 weeks ago

    London, Greater London, United Kingdom Octavia Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to join our team as a Tenancy Investigations Specialist. As a key member of our housing solutions team, you will be responsible for delivering effective solutions to complex tenancy cases, working closely with internal colleagues and external agencies to manage and resolve issues related...

  • Tenancy Fraud Specialist

    4 weeks ago

    London, Greater London, United Kingdom Reed Full time

    Job DescriptionJob Title: Tenancy SpecialistJob Type: TemporaryLocation: London (Office-based 2 days a week)Hourly Rate: £19.59 PAYE / £24.13 UmbrellaJob SummaryWe are seeking a highly skilled Tenancy Specialist to join our team. The successful candidate will be responsible for managing tenancy fraud cases, investigating anti-social behaviour, and...

  • Tenancy Specialist

    3 weeks ago

    London, Greater London, United Kingdom Reed Full time

    Job Summary: We are seeking a highly skilled and experienced Tenancy Specialist to join our team at Reed. As a Tenancy Specialist, you will be responsible for investigating reports of antisocial behaviour, managing fraud cases, and performing legal and court-related duties. Key Responsibilities: Investigations and Compliance: Conduct thorough...

  • Tenancy Specialist

    3 weeks ago

    London, Greater London, United Kingdom Reed Full time

    Job Summary: We are seeking a highly skilled and experienced Tenancy Specialist to join our team at Reed. As a Tenancy Specialist, you will be responsible for investigating reports of antisocial behaviour, managing fraud cases, and performing legal and court-related duties. Key Responsibilities: Investigations and Compliance: Conduct thorough...

  • Tenancy Enforcement Specialist

    2 weeks ago

    London, Greater London, United Kingdom The Guinness Partnership Full time

    {"About the Role": "We are seeking a highly skilled Tenancy Enforcement Specialist to join our team at The Guinness Partnership. As a key member of our Resident Services team, you will play a critical role in leading our approach to anti-social behaviour, tenancy fraud, and other tenancy breaches. Your expertise will be instrumental in providing a...

  • Tenancy Enforcement Specialist

    2 weeks ago

    London, Greater London, United Kingdom The Guinness Partnership Full time

    {"About the Role": "We are seeking a highly skilled Tenancy Enforcement Specialist to join our team at The Guinness Partnership. As a key member of our Resident Services team, you will play a critical role in leading our approach to anti-social behaviour, tenancy fraud, and other tenancy breaches. Your expertise will be instrumental in providing a...

  • Tenancy Enforcement Officer

    4 weeks ago

    London, Greater London, United Kingdom Reed Full time

    Job DescriptionWe are seeking a highly skilled Tenancy Specialist to join our team at Reed. As a Tenancy Specialist, you will be responsible for managing tenancy fraud and anti-social behaviour cases, ensuring effective investigation and enforcement action.Key Responsibilities:Investigating Reports of Antisocial Behaviour:Conduct thorough investigations into...

  • Tenancy Compliance Specialist

    4 days ago

    London, Greater London, United Kingdom Ackerman Pierce Full time

    Enhance Community Living Standards as a Tenancy Enforcement OfficerAckerman Pierce is committed to upholding tenancy agreements and ensuring a safe living environment for our residents. We're seeking a proactive and experienced individual to join us as a Tenancy Enforcement Officer on a temporary basis.Main Responsibilities:Conduct regular inspections of...

  • Tenancy Compliance Specialist

    4 days ago

    London, Greater London, United Kingdom Ackerman Pierce Full time

    Enhance Community Living Standards as a Tenancy Enforcement OfficerAckerman Pierce is committed to upholding tenancy agreements and ensuring a safe living environment for our residents. We're seeking a proactive and experienced individual to join us as a Tenancy Enforcement Officer on a temporary basis.Main Responsibilities:Conduct regular inspections of...

  • Tenancy Compliance Specialist

    4 days ago

    London, Greater London, United Kingdom Ackerman Pierce Ltd Full time

    Job Title: Tenancy Enforcement OfficerAckerman Pierce Ltd is seeking a proactive and experienced individual to join our team as a Tenancy Enforcement Officer on a temporary basis.Main Responsibilities:Conduct regular inspections of residential properties to ensure compliance with tenancy agreements and housing regulations.Investigate reports of anti-social...

  • Tenancy Compliance Specialist

    4 days ago

    London, Greater London, United Kingdom Ackerman Pierce Ltd Full time

    Job Title: Tenancy Enforcement OfficerAckerman Pierce Ltd is seeking a proactive and experienced individual to join our team as a Tenancy Enforcement Officer on a temporary basis.Main Responsibilities:Conduct regular inspections of residential properties to ensure compliance with tenancy agreements and housing regulations.Investigate reports of anti-social...

  • Tenancy Specialist

    3 weeks ago

    London, Greater London, United Kingdom Reed Full time

    Job DescriptionWe are seeking a highly skilled Tenancy Specialist to join our team at Reed. As a Tenancy Specialist, you will be responsible for managing tenancy fraud and Anti-Social Behaviour (ASB) cases across the region.Key Responsibilities:Investigating Reports of Antisocial Behaviour:Conduct thorough investigations into reports of antisocial behaviour,...

  • Tenancy Specialist

    3 weeks ago

    London, Greater London, United Kingdom Reed Full time

    Job DescriptionWe are seeking a highly skilled Tenancy Specialist to join our team at Reed. As a Tenancy Specialist, you will be responsible for managing tenancy fraud and Anti-Social Behaviour (ASB) cases across the region.Key Responsibilities:Investigating Reports of Antisocial Behaviour:Conduct thorough investigations into reports of antisocial behaviour,...