Restaurant Team Member
1 week ago
The Role
We are seeking a highly motivated and enthusiastic Food and Beverage Service Assistant to join our team at Langshott Manor Hotel. As a key member of our restaurant team, you will be responsible for delivering exceptional food and beverage service to our guests.
Key Responsibilities
- Prepare the restaurant for service, ensuring a clean and welcoming environment for our guests.
- Meet and greet guests, providing a warm and friendly welcome.
- Take guest orders and serve food and beverage, including alcoholic beverages, in a timely and efficient manner.
- Complete satisfaction checks to ensure our guests have a positive experience.
- Resolve any service issues promptly and professionally.
- Present bills to guests and take payment, ensuring accurate and efficient transactions.
- Reset the restaurant at the end of the shift, ready for the next service.
- Ensure the work area is clean and tidy before departing.
Requirements
- Smart appearance and excellent communication skills.
- Passion for delivering exceptional guest service.
- Experience within a quality food service hotel or restaurant is required.
Benefits
- An additional end-of-year service charge bonus.
- Four weeks' holiday, rising to five weeks with service.
- Eight bank holidays.
- Free car parking.
- Employee uniform.
Additional Benefits
- Discounted hotel accommodation for yourself and your family at all Langshott Manor Hotel locations.
- Discounted hair treatments at our Utopia Spas.
- Discount off all food and beverage at all Langshott Manor Hotel locations.
- Discount on individual treatments booked in our Utopia Spas.
- Discount on retail products in our Utopia Spas.
- Refer a friend staff recruitment scheme.
Anniversary Benefits
- Complimentary overnight stays.
- Complimentary lunch or afternoon tea.
- Service-related holiday.
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