Resident Engagement Coordinator
4 weeks ago
As an essential member of the United Living Group, you will play a crucial role in enhancing the lives of our residents while advancing your career in property management.
Role ResponsibilitiesIn your capacity as a Resident Engagement Coordinator, you will serve as a prominent point of contact for our clients, actively engaging with them through various channels such as newsletters, community meetings, site visits, and open forums.
Your responsibilities will include ensuring that residents are informed about the project timelines and processes, as well as communicating any updates or modifications effectively. Additionally, you will oversee the handover of keys to the operational teams and deliver exceptional customer support, ensuring that all work is completed to a high standard while managing the expectations of residents, clients, and our operational staff.
QualificationsThe ideal candidate will possess the ability to navigate challenging situations with confidence. As a Resident Engagement Coordinator, you should be an outstanding communicator, capable of collaborating with a diverse range of stakeholders.
We are particularly interested in candidates who have experience working with contractors or in client-side resident liaison roles, especially within the realms of planned or reactive maintenance and asset management.
Resilience under pressure and a strong sense of discretion and respect in a public-facing role are essential attributes for success in this position.
Additional InformationIf you are a Resident Engagement Coordinator or a Customer Service Professional looking for a vibrant and varied work environment, we offer:
- A competitive salary and comprehensive benefits package
- Opportunities for career advancement in line with the company's growth
- Immediate interviews for qualified candidates
Your information will be treated with the utmost confidentiality in accordance with EEO guidelines.
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