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Customer Engagement Specialist

2 months ago

Essex, United Kingdom Blu Digital Full time
Job Overview

Blu Digital is seeking a highly organized and analytical CRM Coordinator to support the CRM department in retaining and increasing consumer loyalty across all touchpoints.

Main Responsibilities:

  • Manage CRM campaigns to drive customer engagement and loyalty
  • Develop and implement reporting strategies to measure campaign effectiveness
  • Supervise a CRM Apprentice to ensure seamless campaign execution

Requirements:

  • Strong organizational and analytical skills with a minimum of 2 years experience in CRM communications
  • Excellent communication and interpersonal skills to work effectively with cross-functional teams
  • Ability to analyze data and make informed decisions to drive business growth

About Blu Digital:

We are a leading beauty brand dedicated to delivering exceptional customer experiences through innovative marketing strategies and campaigns.