Parts Advisor
7 days ago
About the Role
Sytner Group is seeking a highly motivated and dedicated Parts Advisor to join our team at Porsche Centre Chester.
As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching, and sourcing.
Key Responsibilities
- Manage and maintain the parts stock room, ensuring accurate stock levels and efficient ordering processes.
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Collaborate with colleagues to achieve sales targets and improve customer satisfaction.
- Stay up-to-date with new products and services, making recommendations to customers and colleagues.
About You
We are looking for an individual with experience in a similar role within the motor industry, who is IT literate and possesses high levels of organisation and attention to detail.
Fantastic communication skills and customer-facing experience are essential, as you will be interacting with customers both face-to-face and over the phone.
Why Sytner Group?
We offer an industry-leading benefits package, including enhanced holiday entitlement, industry-leading maternity, paternity, and adoption pay, career development opportunities, and recognition of long service.
We pride ourselves on creating an equitable environment, welcoming applications from individuals from diverse backgrounds.
Our Values
We value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
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