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Parts Advisor
2 months ago
About the Role
Sytner Group is seeking a highly motivated and dedicated Parts Advisor to join our team at Porsche Centre Chester.
As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching, and sourcing.
Key Responsibilities
- Manage and maintain the parts stock room, ensuring accurate stock levels and efficient ordering processes.
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Collaborate with colleagues to achieve sales targets and improve customer satisfaction.
- Stay up-to-date with new products and services, and maintain a thorough knowledge of our inventory.
- Contribute to a positive and inclusive work environment, promoting a culture of teamwork and respect.
About You
We are looking for an individual with experience in a similar role within the motor industry, who is IT literate and possesses high levels of organisation and attention to detail. Excellent communication skills and customer-facing experience are essential, as you will be interacting with customers both face-to-face and over the phone.
Why Sytner Group?
We offer a comprehensive benefits package, including enhanced holiday entitlement, industry-leading maternity and paternity pay, career development opportunities, and recognition of long service. Our company values diversity and inclusion, and we welcome applications from individuals from all backgrounds.
