Payroll and Pensions Administrator

2 days ago


St Helens, St. Helens, United Kingdom CRA GROUP LIMITED Full time
Job Summary:

CRA GROUP LIMITED is seeking a highly skilled Payroll and Pensions Officer to join our team. As a key member of our Corporate Payroll section, you will be responsible for undertaking administrative and operational duties to ensure the prompt delivery of services to stakeholders and customers.

Key Responsibilities:
  • Assist in the maintenance of online payroll-related systems, providing guidance, training, and response to requests for information and practical assistance to employees, managers, and external clients/agencies.
  • Complete and dispatch statutory returns, documents, and forms, and exchange sensitive information with outside agencies, ensuring compliance with legislation and data protection principles.
  • Compile financial information, including invoicing and reconciliation for third-party organizations, in accordance with the Council's financial regulations and external bodies' stipulated requirements.
  • Maintain accurate pension membership records, working in conjunction with transactional HR staff, and administer the Council's Retirement and Severance scheme, providing manually calculated pension estimates and costings as required.
  • Calculate, process, and reconcile payrolls for the Council and external clients' accounts, in compliance with legislation.
  • Assist in the delivery of Auto Enrolment, providing operational guidance to individual employees and Human Resource Staff.
  • Have a working knowledge of the legislation governing deductions from pay.
  • Check pension adjustments made via the payroll system arising from contractual changes, such as strike action opt-outs and maternities, and audit the starter/leaver process of an employee carried out by transactional HR staff.
  • Advise on corrective action when necessary and assist in the development of others within the section.
  • Utilize available databases and report writing tools to produce required information relating to both payroll and pensions.
  • Undertake duties relating to the calculation/deduction of PAYE and National Insurance, ensuring that information is sent to and received by HMRC on a daily basis.
  • Process invoices, both incoming and outgoing, relating to the Corporate Payroll section, using the Council's manual and electronic systems.
  • Maintain the Teachers Enhanced Pension scheme and payments arising from the death of a beneficiary.
  • Process salary sacrifice/deduction schemes.
Essential Requirements:
  • An understanding of the HR function, including relevant policies and procedures.
  • Knowledge of payroll processes and an understanding of rules governing tax and national insurance.
  • Minimum one year's administrative experience.
  • Experience of using IT systems to manipulate and process data.
  • Experience of maintaining comprehensive computerized and manual records.
  • Experience of dealing with the public and/or external agencies.
  • Excellent organizational skills, including the ability to prioritize workload and meet deadlines.
  • Ability to demonstrate good customer care skills.
  • Ability to collate information, produce data on time, and distribute appropriately.
  • Good communication skills, both written and verbal.
  • Ability to accurately process and calculate a variety of information, including payroll documentation, in accordance with standard procedures.
  • Ability to initiate correspondence to agreed standards.
  • Ability to advise managers and employees on HR issues.
  • Ability to undertake complex calculations, including the calculation of pay.


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