Customer Service Representative

2 months ago


West Bergholt, Essex, United Kingdom East of England Co-op Full time

Job Summary

We are seeking a Customer Service Assistant to join our team at the East of England Co-op. As a Customer Service Assistant, you will play a vital role in delivering high standards of customer service, availability, and presentation in our food stores.

Key Responsibilities

  • Support the store team to deliver excellent customer service and ensure a positive shopping experience for our customers.
  • Work collaboratively with colleagues to maintain a clean and well-presented store environment.
  • Assist with receiving and processing stock, and maintaining accurate records.
  • Provide excellent communication skills to engage with customers and colleagues alike.
  • Contribute to the ongoing growth and evolution of our business by identifying opportunities for improvement and suggesting solutions.

Requirements

  • Friendly and approachable demeanor.
  • Reliable team player with effective communication skills.
  • Positive attitude and willingness to learn and adapt.
  • Basic level of numeracy, literacy, and IT skills.

About Us

The East of England Co-op is a member-owned business that operates a range of food stores across the region. We are committed to providing excellent customer service and supporting our local communities.



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