Customer Service Representative
2 months ago
Job Summary
We are seeking a Customer Service Assistant to join our team at the East of England Co-op. As a Customer Service Assistant, you will play a vital role in delivering high standards of customer service, availability, and presentation in our food stores.
Key Responsibilities
- Support the store team to deliver excellent customer service and ensure a positive shopping experience for our customers.
- Work collaboratively with colleagues to maintain a clean and well-presented store environment.
- Assist with receiving and processing stock, and maintaining accurate records.
- Provide excellent communication skills to engage with customers and colleagues alike.
- Contribute to the ongoing growth and evolution of our business by identifying opportunities for improvement and suggesting solutions.
Requirements
- Friendly and approachable demeanor.
- Reliable team player with effective communication skills.
- Positive attitude and willingness to learn and adapt.
- Basic level of numeracy, literacy, and IT skills.
About Us
The East of England Co-op is a member-owned business that operates a range of food stores across the region. We are committed to providing excellent customer service and supporting our local communities.
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