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Debt Resolution Expert

2 months ago

Birmingham, Birmingham, United Kingdom Mitchell Adam Full time

Job Summary:

We are seeking an experienced Credit Controller to join our team at Mitchell Adam. As a key member of our financial department, you will be responsible for resolving overdue debt, reconciling accounts, and maintaining strong customer relationships.

Key Responsibilities:

  • Provide excellent customer service to ensure requirements are fulfilled and delivered in line with agreed KPI's/SLA's.
  • Reconcile accounts and chase current or overdue debts with a high standard of call handling.
  • Assist in completing monthly cash forecasts on high value amounts.
  • Accurately record and update customer account information.

What We Offer:

  • A dynamic and inclusive working environment with a Monday to Friday schedule and flexible working arrangements.
  • The opportunity to work with a well-established company in the distribution sector.
  • A chance to develop your skills and experience in a supportive team.
  • A competitive salary and benefits package.

About Us:

Mitchell Adam is a reputable company in the distribution industry, known for its commitment to excellence and customer satisfaction. We are a diverse team of individuals with a range of expertise, and we value creativity, innovation, and teamwork.