Financial Controller
1 week ago
As a Credit Controller at Wilmington plc, you will play a crucial role in ensuring the company's financial health by managing client relationships, reducing debt, and optimizing cash flow. This is an exciting opportunity to join a global organization and take your credit control career to the next level.
Key Responsibilities:
- Credit Control & Payment Collection: Proactively contact customers via phone and email to collect payments, working towards challenging cash collection targets.
- Account Management & Reconciliation: Reconcile customer accounts, manage withholding tax and exchange rate differences, accurately identify and allocate incoming cash, and initiate refunds for credit balances when necessary.
- Customer Queries & Issue Resolution: Handle and resolve customer account queries, ensuring that the issue tracking system is kept up to date, while maintaining clear and concise notes in the credit control system.
- Risk Management & Escalation: Identify potential bad debts, escalate them to management for further action, and manage ledger balances and relationships with business clients.
- Reporting & Strategic Improvement: Perform month-end reporting duties, participate in regular discussions on process improvements and strategies, and attend group meetings, with occasional travel as needed.
Requirements:
To be successful in this role, you must have / be:
- Experience in B2B and B2C credit control including reducing DSO and ledger balances.
- Minimum GCSE English and Maths grade C.
- Intermediate Excel and Word including vlookups.
Experience of using Business Central and Salesforce would be an advantage.
About Wilmington plc
We're a group of businesses united by governance, risk, and compliance. We help our customers to do the right business in the right way as they navigate the Regulatory Compliance landscape. If you're looking for innovation, opportunity, and community, you'll find them all and more here.
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