Senior Technical Support Lead
3 weeks ago
Grafton Recruitment is pleased to collaborate with Viega in the search for a seasoned Senior Technical Support Lead to enhance their team.
Viega is a leader in innovative solutions within the installation sector, showcasing a commitment to sustainability and the well-being of future generations. Their cutting-edge offerings focus on critical areas such as drinking water safety, energy conservation, and the overall comfort and security of buildings.
The company places a strong emphasis on its workforce, cultivating an inclusive environment, a vibrant corporate culture, and steadfast principles that guide employees while providing numerous avenues for professional development.
Key Responsibilities:- Act as the technical authority on Viega's product range, including piping systems, pre-wall installations, and drainage solutions.
- Provide expert technical assistance to the UK sales team and clients regarding the Viega product lineup.
- Facilitate product training sessions for staff and assist in delivering customer training initiatives.
- Perform calculations, sizing, and estimations for potable water and heating systems.
- Oversee the resolution of technical complaints and offer on-site consultancy when required.
- Assist the regional manager with in-depth technical inquiries related to the products.
For additional insights regarding this position, please reach out to the Grafton Recruitment team.
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