ICT Service Desk Specialist
2 months ago
We are seeking a highly skilled and motivated ICT Service Desk professional to join our team at Peaple Talent. As an ICT Service Desk, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:- Troubleshoot and resolve technical issues in a timely and efficient manner.
- Deliver high-quality call handling and customer communication.
- Maintain accurate records of software and hardware problems and allocate complex issues to relevant IT team members.
- Arrange external technical support when necessary.
- Previous helpdesk experience.
- Excellent telephone manner and face-to-face communication skills.
- Ability to work under pressure and prioritize requests based on urgency.
- Willingness to learn new skills and technologies.
Experience with Citrix XenApp, Windows Server 2016, Office 365, Azure, Active Directory, VMWare 6.7, Teams Telephony, and Network Security protocols.
Working Environment:This is an office-based role, working 38 hours per week (Monday to Friday).
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ICT Service Desk Specialist
2 months ago
London, Greater London, United Kingdom Peaple Talent Full time £23,000 - £30,000Job Title: ICT Service DeskWe are seeking a highly skilled and motivated ICT Service Desk professional to join our team at Peaple Talent. As an ICT Service Desk, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Troubleshoot and resolve technical issues in a timely and efficient...
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ICT Service Desk Specialist
2 months ago
London, Greater London, United Kingdom Peaple Talent Full time £23,000 - £30,000Job Title: ICT Service DeskWe are seeking a highly skilled and motivated ICT Service Desk professional to join our team at Peaple Talent. As an ICT Service Desk, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Troubleshoot and resolve technical issues in a timely and efficient...
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ICT Service Desk Specialist
2 months ago
London, Greater London, United Kingdom Peaple Talent Full time £23,000 - £30,000Job Title: ICT Service DeskAre you a detail-oriented and customer-focused individual with a passion for resolving technical issues? We are seeking an ICT Service Desk professional to join our team at Peaple Talent.Key Responsibilities:Troubleshoot and resolve technical issues efficiently, utilizing the IT helpdesk workflow to complete requests within Service...
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ICT Service Desk Specialist
2 months ago
London, Greater London, United Kingdom Peaple Talent Full time £23,000 - £30,000Job Title: ICT Service DeskAre you a detail-oriented and customer-focused individual with a passion for resolving technical issues? We are seeking an ICT Service Desk professional to join our team at Peaple Talent.Key Responsibilities:Troubleshoot and resolve technical issues efficiently, utilizing the IT helpdesk workflow to complete requests within Service...
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ICT Service Desk Specialist
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