Customer Service Representative

2 weeks ago


Leicester, Leicester, United Kingdom Jacob Thomas Associates Full time
Trainee Sales and Customer Service Coordinator Opportunity

We are seeking a highly motivated and organized individual to join our team as a Trainee Sales and Customer Service Coordinator. This role offers a unique opportunity for career growth and development in a dynamic and innovative company.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process orders and quotations on our in-house system
  • Provide support to the Sales and Customer Service Manager
  • Pack and post small items sold via our online platform
Requirements:
  • GCSEs (or equivalent) in Maths and English, grade C or above
  • Excellent communication and interpersonal skills
  • Competence in Microsoft Office applications
  • Previous customer service experience is desirable, but not essential
What We Offer:
  • Long-term opportunity with career progression
  • Bonus scheme
  • Full training provided on-site
  • Pension scheme


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